DoH Performance Management System

The NDDoH supports a system of performance management and continuous quality improvement (QI) to systematically monitor and improve the quality of programs, processes, and services in order to achieve high levels of efficiency, effectiveness, and both internal and external customer satisfaction. The performance management system is comprised of agency performance measurements, strategic planning, quality improvement and accreditation activities.

North Dakota Department of Health - Performance Management Plan - 2016-2018 (pdf)

In March 2017, the NDDoH achieved national accreditation through the Public Health Accreditation Board. The goal of accreditation is to improve and protect the health of every community by advancing the quality and performance of public health departments. To receive accreditation, a health department must undergo a rigorous, multi-faceted, peer-reviewed assessment process demonstrating that it meets or exceeds sets of high quality standards and measures. To learn more about the Public Health Accreditation Board go to:

As an accredited health department, the NDDoH embraces quality improvement by promoting and supporting training and the use of methods and tools to increase the effectiveness of processes, programs, and services.

Quality Improvement Learning Sessions